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Integration guide

Website monitoring alerts by email

Email alerts work on every plan. Pick recipients from your team, send a test and choose per website which alerts go out.

Demo of the Notifications page in the Rookflare dashboard: Channels tab with an email, a Slack and a phone channel, all with the status Working. The Team inbox channel is highlighted.

Overview

What the Email integration does

What it does

  • Sends an email when an issue opens, gets worse, comes back or is resolved, with the site, page, time and a link to the issue.
  • Can send a daily summary each morning at the hour and time zone you choose.
  • Sends only to team members with a verified email address, so alerts never go to a typo.

Before you start

  • Any plan: Starter, Growth and Agency.
  • Owner or admin role in your Rookflare organization.
  • Recipients who are members of your Rookflare team and have verified their email address.

Setup

Set up Email step by step

  1. Step 1

    Add an email channel

    Open Notifications → Channels, select “Add channel”, choose Email, give it a name such as “Team inbox” and tick the recipients.

    The “Add a notification channel” dialog with Email selected and its fields filled in with sample data.
  2. Step 2

    Send a test

    Open the channel’s menu and select “Send test”. Check the inboxes, including spam, and the channel’s status changes to “Working”.

    A Rookflare alert email: critical server error 500 on Northwind Shop, with site, page, time and a View issue button.
  3. Step 3

    Set the daily summary time

    In the Daily summary card, choose the hour and your time zone. The summary lists open issues, new issues and changes to review from the previous day.

  4. Step 4

    Choose which alerts each website sends

    On the Alert preferences tab, pick the lowest severity that alerts for each website (Critical, High, Medium or Low) and whether resolved notices and the daily summary go out. Visual changes to review follow the same setting.

Troubleshooting

If it does not work

  • A recipient shows “email not verified yet”

    Rookflare only emails verified addresses. Ask them to confirm their email address from the message they got when they joined; alerts reach them after that.

  • The test does not arrive

    Check spam and any rule that filters automatic mail, then look at Notifications → History. A “Failed” entry shows why, for example that none of the recipients is a verified member any more.

  • “Daily email limit for your organization reached”

    Rookflare caps the number of alert emails per organization per day. Raise the lowest severity for busy websites, or add Slack for the rest.

FAQ

Email integration questions

Something missing here? Send us a message

How do I keep alerts from getting noisy?

Rookflare sends one alert when an issue opens, not one per scan, and tells you again only when it gets worse, comes back or is resolved. Raise the lowest severity per website on the Alert preferences tab if you still get too many.

Can alerts go to someone outside the team?

Not as an email channel: recipients must be verified team members. To pass one issue on, open it and use “Send to developer”, which emails that issue to any address.

Can my clients get these emails?

Alerts are for your team. Clients get a monthly report instead, on Agency.

Start monitoring your website

Add your address, pick the pages and approve the first scan as your baseline.

Plans start at €19 per month. Prices are provisional.